You never see the salesyou almost made.

The website visitor who had one last question.

The customer who never returned.

The caller who hung up.

We help you turn these moments into customers.

01
The problem

Customers are lost in the gap between interest and action.

Why it happens

Most businesses don't lose customers because their offer is bad. They lose them because nobody was there when it mattered most.

Someone

Then life got in the way.

02

Three systems. One goal.

Protect every opportunity from the first visit to the next purchase.

01

GRAV retention

email & SMS

Someone visits your website. They're interested.

Just not ready yet. Capture their contact details before they leave.

Then automatically turn interest into trust—and trust into repeat purchases.

Built for

  • Growing your subscriber list
  • Increasing customer lifetime value
  • Recovering abandoned carts
  • Turning one purchase into many
02

GRAV chat

AI website assistant

Sometimes one unanswered question is all it takes to lose a customer.

GRAV chat instantly answers questions about your company, products, and services, then guides visitors toward the solution that's right for them.

Integrated into your website, available 24 hours a day, every day.

Built for

  • Product recommendations
  • FAQs
  • Customer guidance
  • Website support
03

GRAV reception

AI phone assistant

When someone calls your business, they're already interested.

GRAV reception answers incoming calls, provides company and product information, books appointments, and forwards urgent enquiries when needed.

No missed calls.

No missed opportunities.

Built for

  • Appointment booking
  • Customer support
  • Call routing
  • Professional first impressions

Partnered with industry-leading platforms.

Klaviyofonio.ai
03

GRAV in action

GRAV retention

01

GRAV retention

Premium automotive care · Email marketing

Turning first visits into repeat purchases

We set up a Klaviyo pop-up for a premium car-care brand, capturing the email addresses and phone numbers of 11% of website visitors.

We then built a five-email welcome flow that introduced the brand, recommended relevant products and converted 7.1% of subscribers into customers, with an average first order of €79.

For consumables such as microfibre cloths and rim cleaner, we added automated replenishment reminders, bringing customers back when it was time to reorder and increasing customer lifetime value.

11%visitor capture rate
7.1%welcome-flow conversion
€79average first order
Without this Klaviyo system, 98% of visitors would have left without buying and the brand would have had no way to contact them again.
04

Better together.

Together, they protect your business at every stage of the customer journey.

01

Arrival

Visitor

A moment of interest enters your business.

02

Reconnect

GRAV retention

Bring people back with email and SMS systems.

03

Guide

GRAV chat

Answer questions. Turn uncertainty into decisions.

04

Connect

GRAV reception

Answer calls. Book meetings. Keep momentum moving.

05

Outcome

Happy customer.

Every handoff feels effortless and considered.

05

Why studio GRAV?

We design communication systems for the moments that matter most.

When someone is interested.
When someone has a question.
When someone is ready to take the next step.

Simple for your customers.

Simple for your team.

Always working.

Discovery call
06

What happens next?

01

Strategy Call

We learn about your business, your customers and where opportunities are slipping away.

02

Opportunity Audit

We identify the biggest communication gaps and recommend the systems that will have the biggest impact.

03

Build

We design, configure and test everything around your business.

04

Launch

Your systems go live.

Every visitor.

Every question.

Every phone call.

Ready from day one.

05

Improve

We monitor performance, optimize where needed and help your systems keep getting better.

07

Frequently asked questions

Everything you need to know before getting started.

Yes. GRAV retention, GRAV chat and GRAV reception can each be implemented independently based on your business needs.

Still have a question?

Write to us and we'll be happy to help.

Contact us
studio GRAV

Book a discovery call

Discovery call